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We can help you track orders, update your account information, reset your password, process a return, and more.
Bird.com Customer Care
Bird.com is dedicated to providing our customers with excellent customer service.
Here to meet your every need, our avian experts can be reached three easy ways:
Email: customerservice@bird.com
Phone: 1-866-411-2473
Mail:
Customer Service
1 Maplewood Dr.
Hazleton, PA 18202
Improved "Live Chat" coming soon...
Customer Care Service Hours:
Monday - Friday: 8am - 10pm EST
Saturday: 8:30am - 5pm EST
Sunday: Closed
Tracking Your Order
Have you placed an order and want to know what's going on? Check your order status online. if you're not a registered
bird.com user, all you'll need is your email address and order number.
Check Order Status
Where We Ship
Products ordered on Bird.com may be shipped to the 48 contiguous United States, Canada, APO/FPO addresses, Alaska,
Hawaii, the Virgin Islands, Puerto Rico, and Guam. Delivery option restrictions by location apply.
Click for more details.
Returning Products From Your Online Order
To return an item(s), please follow the instructions on the Packing List included iwth your order. If you have
any question, call us at 1-866-411-2473.
For a comlpete review of the Bird.com return policy, vew our Online Return
Policy.
Your Account
If you need to revise your profile, change your password, or view order history,
sign in to your account. Not a registered user?
Take a moment to register with Bird.com and enjoy faster online checkouts,
sign up for email newsletters and more.
Top Questions
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